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Whirlpool Ice maker4 issue

\015 I have a side by side fridge / freeze. it no longer despenses ice.\015\012the ice maker is filled with ice which has not despensed.\015\012if you take out the ice maker, defrost all ice, reinstall the ice maker then it fills as normal with water that frezes but still will not despense the ice.\015\012the forks are in the two oclock position pointing towards front of freeze.\015\012i have replaced the ice maker and the same problem exists on the new unit.\015\012what do i need to check?\015

Answers :

How can i test to determine if this is correct?
Sounds like the optics are bad part # 4389102 this model(if we have the right model#)has two optics boards one receiver one emitter on either side of the door opening which shoot a beam from one to the other through the opening in each side of the bin,as long as nothing blocks that beam and the freezer is cold enough to chill the thermostat to temp in the icemaker,then it should be dumping ice.

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