Having problems with your Refrigerators ?

Sub zero 211 rfd refrigrertor/freezer (on bottom) does not get cold enough to freeze bottom unless you turn the thermostat to a colder setting. Then the refrigerator (top) starts freezing contents as well. Is the bottom freezer fan supposed to run when the top fan is running (it is not running)? If so, I think the freezer motor may not be turning on. Are there any other fixes besides replacing the freezer motor ?

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