Having problems with your Refrigerators ?

Water was found on the bottom of unit on the floor, what could be the problem. I notice water in the tray on the bottom also.

Answers :

This sounds similar to ours. We removed the drawers and maybe the bottom 2 shelves. Clamped to the back wall of the Ref. is a tube that collects condensation and directs it to the pan under the unit. That tube clogs with moldy junk. We removed the tube by ubscrewing the 2 clamps (note the position on the wall) and carefully pulling it out from the bottom of the unit (you might be better off not pulling it out and, instead, pushing a wire through the tube and flushing it clear down into the pan below the unit - this would preserve whatever seal there may be at the bottom on the inside of the Ref where the tube goes through). Once the tube is clear again, re-install it to wall with the 2 clamps. Then remove kickplate in front of unit at floor if you didn't already do that and empty the pan. Reverse the order and finish up. You should be good until the tube clogs again (for us that seems to be every 2-3 years, more or less. Good luck.
Either a cracked drain pan or a broken water line. If you only see the water once a day or so....or once every few days it is probably a cracked drain pan.

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