Without the specific refrigerator model, it's difficult to say but generally...
- If the coils inside the freezer are frozen solid with ice, the air can't flow. \015\012
Also, the air needs to flow from the freezer to the refrigerator, but can't because of the ice.
Defrost the freezer completely, if it freezes up again, check #2 or #3.
- The refrigerator control module or timer may be bad, and isn't telling the freezer to defrost at the regular interval.\015\012
The control module/timer will have to be replaced.
- The heater wire in the freezer may be burned out, and would have to be replaced.
\015\012A control module could be $35-$100, around $30 for a heater wire, plus labor.
\015\012I'm not an appliance repair technician, these are only estimates from previous experiences.
\015\012Best of luck,
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