If your freezer
side is capable of making ice, and that ice is dry and remains so,
the only issue you have is insufficient airflow to the reefer box section from the freezer.
section is 100% reliant upon the frezers side for all of its cold air.
The refer box has no evaportator of its own, There are 2 settings or dials.
One is the temperature thermostat
, it actually controls the compresssor motors cycling,
thus the desired ice box temperature as well, it often says 1-10 and off as well, the reamaining setting, the one that cannot turn the compressor motor either off nor on is a damper door controller, that modulates the freezers
airflow into the reefers box!This is where the problems occur, when one notices the reefers box is warm, they max both settings,which seems logical , and is for the thermostat dials setting.Where the major counter intuitive reality exists is the flapper dooors setting will say Colder and Warmer!!Colder of course!! right?? No, it actually means and usually does say, Colder Freezer!!not Colder Reefer! so you MAX or RAISE the thermostat, thats ok to do.But maxing or raising the other setting is just starving the reefer box section from sufficient cold air flow to maintain adequate temps.I have gone to hundreds of identical calls, Freezers ok, but Reefers warm! If the freezers making ice and the ice is dry, there is no problem with the refrigeration
system, its airflow.when defrost timers or heaters
fail the symptoms may be as yours, however the freezer will slowly warm in another day or so. But if the freezers making ice for days and never getting wet theres an airflow issue period, you may need to remove the back wall panel in the freeezer to see the coils condition , is it iced up or blocking airflow with icing/ is the ducting open between the freezer and reefer boxes?setting both dials to the midway setting should work fine. the condenser coils may be dirty/dusty too, is the cardboard backing still in place on back? it needs to be there intact.
is there product inside the reefer box? if not add 3 gallons of water.
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